No Evaluation account showing in NinjaTrader after reset purchase

Modified on Wed, 6 Sep, 2023 at 9:05 PM

  • Please try disconnecting and reconnecting


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If you have purchased a reset and you cannot see it in NinjaTrader, this is usually because the platform hasn't connected to it.


Please disconnect your platform, and reconnect, and you should see the new evaluation account in your list of accounts. 


Please remember to make sure you have connected your order entry method to the new Evaluation account before trading. 

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