I can't see certain products , no live data for some some products

Modified on Mon, 6 Nov, 2023 at 5:31 AM

If you have live market data for some products and have been able to trade these products on the evaluation then you are set up correctly.

If you are looking at other products and their contract symbols appear in yellow, with delayed market data, this is usually because when you signed up for your evaluation you selected a market data feed that does not support those products. (or these products are not permitted by TradeDay).

Please take a look at these FAQs:

Click here for a list of permitted products listed by asset class, and by the market data feed.

Which Market Data feed should I take?

If you believe you have made a mistake in choosing your market data feed, please take a look at this FAQ

Can I add another market data feed?

Can I change my market data feed?