The web based trading platform seems to glitch, have a lag

Modified on Thu, 7 Sep, 2023 at 12:02 PM

The first thing to check is the Tradovate Status by clicking on the link at the bottom of the login page.




If there are no issues with Tradovate then this is usually an issue local to you, and it's typically with the Traders browser or home internet connection. Please make sure you are running the latest version of popular browsers like Chrome, Safari, or Firefox ( please don't use IE).


Some traders have reported a more stable trading experience using the downloadable desktop application. Details can be found in the is FAQ here: Is Tradovate web-based, or can I download it?


If you are running the download application and experiencing issues, please check that your computer's clock is set to the timezone you are in, and is synced to the atomic clock. 


On very rare occasions the application can become corrupt, so if you continue to experience issues after syncing the clock please try a reinstall of the application.



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